Shopping Information

You can initiate a return for refund within 30 days of receipt. Items cannot be returned or exchanged after 31 days from receipt of the order. Refunds will be applied to your account once the item(s) has been received and checked by our warehouse team.
For most of the circumstances, you should pay the shipping fee for returning items. If you have any question about the return, you can ask for more detail via
In this circumstance, we do not accept your return request. Only the item in resellable condiction could be returned
In most circumstance, we do not offer sample. However, if you are a business buyer for wholesale order, please contact business@lizavo for the sample.

Payment Information

Of course you can.
Of course you can.

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